NuStar Energy Implements Omada Identity Suite

NuStar Energy Implements Omada Identity Suite

Successful Identity Management  Across Complex Platforms

NuStar Energy Implements Omada Identity Suite

Successful Identity Management  Across Complex Platforms


NuStar Energy, one of the largest independent liquids terminal and pipeline operators in the U.S., has implemented Omada Identity Suite to automate its identity lifecycle management, maintain continuous compliance, and simplify administrative processes.

The previous manual nature of NuStar’s user provisioning processes continued to pose the risk of errors, and conflicted with its expected high annual growth. 

Employee information was spread across different data sources (HR, Employee Performance Review (EPR), AD, MS Exchange, Limits of Authority) which required a vast amount of manual updates across multiple systems. Identity sources were managed manually, summary of employee data was not possible, and synchronization between data sources was not regarded as reliable.

 

Identity governance and administration
To support its continued growth, NuStar needed an identity governance and administration solution that would be operational across complex platforms and support its long-term IT strategy. 

The Omada solution now in place at NuStar spans across Microsoft infrastructures and SAP systems, providing centralized audit reporting, automated processes for on- and off-boarding employees, and enables provi-sioning decisions at the business owner level. 

 

Increased efficiency with automation
Omada’s solution has simplified and automated NuStar’s identity life-cycle management. The solution includes a self-service access request web portal, as well as automation and optimizing notifications to approvers, and role based security access requests.

Today, user rights are managed from one central point – the Omada Identity Suite. Data sources are synchronized, multiple accounts are tied to single identities, and a 60% reduction in data entry and overall reduction of data source mismatches has been achieved.

”Omada Identity Suite was the only solution I was confident would meet our aggressive delivery schedule. Enabling provisioning decisions at the business owner level where they belong, has freed IT from the manual entry form system previously used at NuStar,” says Robert Amos, Director of Infrastructure Systems for NuStar. ”Omada Identity Suite is the perfect solution, not only to meet our current compliance reporting needs, but also the requirements of future regulations that will affect our company.”

 

Reduced administration workload
The Omada Identity Suite also increases NuStar’s level of compliance by automating the processes required to support internal and external audits. Business approval workflows for access requests are implemented, as well as centralized audit reporting in support of the user access life-cycle management.

The amount of time required by NuStar’s personnel in supporting the auditing processes, and the risk of errors in provisioning has been greatly reduced. The strong management of approvals, the facilities for audit trailing and reporting, and firm segregation of duties are very important business benefits for NuStar within the area of compliance.

”I am very happy that we now control our  identity life-cycle management in one single system. It gives us a unique overview, a solid basis for achieving even more efficiency, and makes me confident from a security point of view. Moreover, the ability of the Omada Identity Suite to seamlessly connect to different data sources and web services is crucial, as well as easy management of approval workflows with audit tracking and built-in notification and escalation of the solution,” states Robert Amos, Director of Infrastructure Systems.

 

Omada Identity Suite
Omada Identity Suite is a Microsoft based solution for identity and access management and identity governance and administration. The solution integrates seamlessly with various systems including Windows Server IIS, Active Directory (AD), Azure IaaS, Forefront Identity Manager, and SAP to deliver a complete solution for identity and access management: 

  • Advanced role based access control
  • Compliance reporting and attestation
  • Workflows with approval
  • Self-service
  • Segregation of duties
  • Delegated administration

 

These features provide immediate and significant business benefits including:

  • Fulfilled regulatory compliance requirements
  • Increased enterprise productivity
  • Reduced user management cost
  • Heightened data security

The ability of the Omada Identity Suite to seamlessly connect to different data sour-ces and web services is crucial, as well as easy management of approval workflows with audit tracking and built-in notification and escalation of the solution.” - Robert Amos, Director of Intrastructure, NuStar

NuStar Customer Case

NuStar Customer Case

Successful Identity Management Across Complex Platforms

To support its continued growth, NuStar needed an identity governance and administration solution that would be operational across complex platforms and support its long-term IT strategy. The Omada solution now in place at NuStar spans across Microsoft infrastructures and SAP systems, providing centralized audit reporting, automated processes for on- and off-boarding employees, and enables provi-sioning decisions at the business owner level. 

Download the NuStar customer case here in PDF

Download Customer Case
NuStar | United States

NuStar | United States

Industry: Asphalt and fuels refinery with a combined throughput capacity of 118,500 barrels per day.

Profile: One of the largest asphalt refiners and marketers in the U.S. and the second largest independent liquids terminal operator in the nation, NuStar has operations in 7 countries.

Solution: Implementation of Omada Identity Suite for identity management, user access life-cycle management, compliance reporting and attestation.

 

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