Municipalities: Agility, Governance and a Core Steering Group

Municipalities: Agility, Governance and a Core Steering Group

Identity Management and Access Governance Workshop for Danish Municipalities

A growing number of Danish municipalities are implementing the Omada solution to help solve their identity management and access governance needs. A best practice sharing workshop today gave tips and trends to others working with identity management and access governance.

“Choose an agile solution”. This message came up time and time again when Omada had invited the Danish municipalities to an inspiration day at the municipality of Ballerup to share best practices. Several of the municipalities have already chosen Omada to help them get in control of their data and others are now looking to go down the same path.

For many municipalities, the need to automate and align identity management and access governance is urgent in order to meet the stringent compliance requirements. For many, there is a need to meet both existing and future requirements – and choose a future proof solution which is compatible with the current systems in general.

Agility is key

For most municipalities, this is no mean feat. It is an extensive exercise and one which should be given some thought before a solution is implemented. Spend time prior to embarking on the project thinking about what the problem is. What is the scope, what do you need and what are the long-term needs, attendees were advised to consider.

User management is not what it once was. There are constantly new processes and regulations, such as the EU General Data Protection Regulation (EU GDPR), and it is easy to lose control and get out of compliance with the many regulatory demands of today. With new regulatory demands cropping up quickly, it is vital to have an agile, automated solution, allowing you to change or update the system you opt to install, when necessary.

Another key aspect is to develop a road map for the process and divide this up into processes – if you do not set a foundation, the house will come crashing down at some time. This will also mean that although there will likely be many potential stakeholders and needs, you can from the set-go evaluate them all and include the key aspects in the road map. But do not implement them all – for the most successful solution, stick with the essential and build on as and when needed later. And the last tip of the day is to choose a smaller rather than larger steering group for the project, with backing from the management. Involve relevant stakeholders, but at the right level and make sure decisions are taken regularly to keep the project moving forward.

A good fit

Among those to have chosen Omada is the municipality of Vesthimmerland. They managed approximately 2200 IT users across over 150 IT solutions - a manual and time-consuming process. They searched the market for a solution to automate the process, safeguard privacy data and document compliance. The municipality saw a concrete need for an agile user management with the constantly increasing level of complexity – and a solution which was also a good business case. Vesthimmerland is in the process of implementing the Omada solution, successfully so far. Positive outcomes include license optimization, faster response time, self-service ability, EU GDPR compliance and faster onboarding of new employees. Read the full Vesthimmerland case here.


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